Question 1

How does it all work?

Accepted Answer

Our packages are designed to be HASSLE FREE from start to finish. You fill out the inquiry form, browse the brochure and make your choices, submit the deposit and we do the rest. On the day of your event, we will deliver, setup and style your space for the perfectly themed sleepover! That leaves you extra time to spend with your family and enjoy the celebration. We will return the next day to collect and pack up all the items.

Question 2

How much space will I need?

Accepted Answer

Please measure your space prior to booking to ensure you have enough room for all the tents request. We can configure the tents in several ways depending the space of the area.

Each A-Frame tent and mattress combined is about 36” wide and 75” long.

Each Teepee tent and mattress combined is about 40" wide and 75" long.

The Bell Tent requires 25 square feet of stakeable ground space and can sleep up to 6. The tent will have 6 mattresses each 75" long and will not include any tent frames.

Question 3

What's included in each package?

Accepted Answer

All items listed in the standard package, including delivery, collection, assembly, and styling. We do offer a variety of fun add-ons to choose from when you reserve your party!

Question 4

What days are available to rent?

Accepted Answer

Just inquire for availability! We are typically operating from Thursday to Sunday every week, and offer additional dates around holidays and the Summer .The outdoor Glamping Bell Tent is only available for rent from October - May.

Question 5

How long will setup and cleanup take?

Accepted Answer

We will contact you the weekend prior to your party to coordinate our designated arrival time as well as designated time to collect and pack up the tents. Setup times vary depending on the number of tents included and can range from 60 minutes to 2+ hours.

Question 6

What payment is required?

Accepted Answer

A 50% non-refundable deposit is required to secure your reservation with the remaining balance due one week prior to your event.

We also require a $75 REFUNDABLE damage fee and that will be noted in the final invoice.

Question 7

What if items are accidentally damaged during the party?

Accepted Answer

We understand that accidents happen! A $75 REFUNDABLE damage deposit will be added to the final balance to cover any possible damages to items. We will assess all the items at collection and if there are damages, an itemized list will be provided to you. The cost of the damaged item(s) will be deducted from this deposit. If there are no damages noted, the entire $75 will be refunded to you by the end of your pick-up day.

Question 8

What is your cancellation policy?

Accepted Answer

We understand some situations are outside of our control! If the notification to cancel is made 7 days or more prior to your party, your initial deposit can be transferred to another day within 3 months from the originally scheduled date. This deposit is non-refundable.

If the notification to cancel is  is made with less than 7 days of your reserved date, we will work diligently to accommodate and reschedule your event within 3 months of your original reservation date. If you are unable to reschedule your event within the time period, 25% of your payment will be refunded to you. We do as much preparation in advance as possible to make sure every detail for your party is perfect. We will do our very best to reschedule your event.

Question 9

Is this just for kids?

Accepted Answer

Absolutely not! We offer experiences for people of all ages! We have a variety of tent options and can host any type of party desired. Due to liability concerns, our services are available for ages 5 and up.

Question 10

How far in advance should I book my reservation?

Accepted Answer

Book now! We request at least 3 weeks advance booking so that we can prepare and ensure you have the perfect party! We will accept bookings up to 7 days in advance (if we have availability), but the entire invoice must be paid at the time of reservation.

Question 11

How is everything cleaned?

Accepted Answer

All of our sheets, blankets and pillows are professionally laundered after each use. All our other items are disinfected and spot-cleaned after each use.

Question 12

Do you prohibit items in the tents?

Accepted Answer

Please do not allow pets of any kind in the tent area. We also do not  allow slime, permanent markers, sticky food items, smoking (or other strong odors), paint of any kind, nail polish or other items that may damage the tents.

For the Bell Tent, we do not allow pets or water hoses/sprinklers around the tent.

Question 13

Do I need to supply power?

Accepted Answer

All of the items for the indoor tents are battery powered. We may need a power supply for items in the outdoor bell tent.

Question 14

Do you provide pillows for sleeping?

Accepted Answer

For hygiene reasons, we do not provide pillows for sleeping. Please request each guest provide their own pillow.

Frequently asked questions